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They go beyond and answer all questions making sure the customer understands all the product specifications before placing an order.. COVID-19 Safety Information Find helpful customer reviews and review ratings for Balsam Hill 'Traditional' Artificial Christmas Tree | Amazon Exclusive Norwegian Grand Fir - 6 Feet Height | Unlit | Includes Stand, Storage Bag and Fluffing Gloves at Amazon.com. YOU ARE ALL MORONS! Not now . FYI. I love them all. and tonight a customer service supervisor told me that advice was wrong and offered to sell me as many strings of lights (with 1 master bulb on each) as I wanted for $20 (and up) each OR A NEW TREE!!!! Really pleased, and would highly recommend. Balsam Hill Christmas Tree Co. Reviews | 445 Reviews of ... Christmas Tree Farm in Hope, Maine. Advertisements. Balsam Hill started in Redwood City, California, but they have expanded their operations to Boise, Idaho, Manila in the Philippines, and Dublin, Ireland. Balsam Hill Reviews | Read Customer Service Reviews of www ... I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. Brilliant customer service and just the… Brilliant customer service and just the best quality, most realistic Alpine Christmas Tree we were expecting. The products that I have ordered have been superior in quality, as has the prompt and efficient customer service. Choose a breathtakingly natural green tree or add a touch of splendor with . Balsam Hill has wonderful customer service. Balsam Hill offers the most luxurious, realistic-looking artificial Christmas trees, wreaths, and garlands on the market. Read more. By the way, that's totally disappointing with Balsam Hill customer service. After hours of troubleshooting, trying to find bad fuses, etc., we contacted Balsam Hill customer service and were told that a replacement tree would be shipped within 5-10 days and that we would receive an email with a return shipping label that day. I purchased a tree on 12/20/21 for over $500. The Best Artificial Christmas Tree for 2022 | Reviews by ... Read honest and unbiased product reviews from our users. Balsam Hill Customer Service Initial Consumer Rebuttal /* (2000, 11, 2015/02/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Balsam Hill Trees - Bad Quality & No Customer Service Was told the items were ineligible for return because they needed to be back before December 25th. Order Help and Information - Balsam Hill New! On January 4th, 2022 I called again and was told the request had been denied. Balsam Hill™ Return Center 221 S Franklin Rd., Suite 500 Indianapolis, IN 46219 Astral Logistics Inc. 5605 Timberlea Blvd. Send Us a Message. Customer Service: +35 321 482 4310 . Contact Us. Do you agree with Balsam Hill's TrustScore? MA. My wife called Balsam Hill customer service and she was told, they need to get managements approval (which my wife was told should not be a problem) and they will send me 5+ sets of lights (pre-strung) for the tree. For decorating tips and holiday inspiration, visit the Balsam Hill Blog. Do you agree with Balsam Hill's 4-star rating? How do I contact Balsam Hill? Advertisements. The ease of assembly is yet another feature that puts . My last tree I loved was from Michaels, I think in 2004. Debbie. Balsam Hill Customer Service. Log In. Balsam Hill - you make a room in a house a home. Balsam Hill Customer Service Initial Consumer Rebuttal /* (3000, 11, 2014/08/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) While Balsam Hill may feel that they are not required to post a disclaimer of "limited supply" or "while supplies last", that policy certainly isn't in the best interest of the customer Balsam has spent years developing a great brand. Balsam Hill Customer Service. I also bought a 10foot balsam hill Frazier fur tree. 12/15/2021 13:34 Subject: If you own a Balsam Hill Christmas tree. We did not receive an email. Overview Reviews 0 . Its only problem was the weight. The tree has been shipped back using their shipping label. After hours of troubleshooting, trying to find bad fuses, etc., we contacted Balsam Hill customer service and were told that a replacement tree would be shipped within 5-10 days and that we would receive an email with a return shipping label that day. | Read 1,821-1,823 Reviews out of 1,823 Call Us 1-877-993-6556. Giving 2 stars as an overall average for our experience with Balsam Hill. After leaving the tree on for long periods of time the lights would flicker and dim. I immediately contacted Balsam Hill Customer Service by telephone and spoke with a female Customer Service Representative. " We are no longer a customer of Balsam Hill. . Purchased a 7ft Silverado Slim with micro LED lights. Plan on allowing an hour to properly shape the tree. B balsamhillsucks. I find their products very relaxing, warm and welcoming. In-store pickup and alterations services available. Redirected. YOUR CUSTOMER SERVICE SUCKS! Balsam Hill Uk Email: Customer Service. This review was posted by a verified customer. Shop Balsam Hill as seen on Hallmark: https://bit.ly/3p9fkMe See more. Balsam Hill — take notes re: customer service and logistics! In order to start your return, contact the Customer Service department and they will send a pre-paid return label to your email within 24 hours. Here's the breakdown of our experience: 4 stars for the look of the tree. or. Balsam Hill Uk Phone Numbers and Emails. I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. Voice your opinion today and hear what 8701 customers have already said. This company is not transparent about it's return policy. I have personal experience of buying a 12' tree from Balsam Hill at a cost of around $2000. Choose from 17 Balsam Hill coupon codes in January 2022. On July 16th Balsam Hill replied via email that they were checking on the delay in shipping my tree. Marcia. Balsam Hill UK Reviews 1,680 . The staff are courteous and professional and very helpful in the order process. Afterward, put the label on the box of the items you wish to return and call FedEx. My overall experience has been excellent. Balsam Hill on Twitter Hello fluffymovie We understand. I find this awfully unreasonable, especially during such a stressful time due to the pandemic. We would recommend others look elsewhere if product quality or customer support matter. The instructions and tips brochure was very helpful; I was so excited to have the tree, I HAD to set it up immediately! File a complaint. How do I subscribe to your catalog? Ugh, I feel your pain. Check out what 8,701 people have written so far, and share your own experience. Call (207) 975-4343 Get directions WhatsApp (207) 975-4343 Message (207) 975-4343 Contact Us Find Table View Menu Make Appointment Place Order. Our policy regarding price adjustments for customers is as follows: We would like to know how we are doing and welcome you to provide a review of the Balsam Hill customer service team, a Balsam Hill Christmas tree review, or any other Balsam Hill review you would like to share. Show Details. In the UK they trade as balsamhill.co.uk, with a UK phone number and British voices in their call centre. You may reach a Customer Loyalty Specialist by phone, email, or live chat here. Trees and Seasonal Home Décor." — The Doctors. In fact, they are incorporated in the US and therefore beyond the reach of Trading Standards, while breaching the UK distance selling regulations and the Sale of Goods Act. After hours of troubleshooting, trying to find bad fuses, etc., we contacted Balsam Hill customer service and were told that a replacement tree would be shipped within 5-10 days and that we would receive an email with a return shipping label that day. Jump to. lights fail after 1 year. The customer initially contacted Balsam Hill customer service via phone support on December 15th 2017 informing us that their receiver for their Colorado Mountain Spruce Tree was malfunctioning. They were able to correct he amount on my order and get the coupon I had wanted to use applied even after checkout. 5 days ago. Customer service email address? Thank you for making such great products and the wonderful customer service your company offers. UK Toll free. 1,952 people have already reviewed Balsam Hill UK. Read honest and unbiased product reviews from our users. Finally I called customer service where I was told that it was past the 30-day return policy and nothing could be done, not even an exchange or store credit. | Read 1,721-1,740 Reviews out of 1,823 Balsam Hill, LLC Reviews ( 277) Hello, We apologize for the issues the customer has experiencedAs stated in the customer's complaint and our initial responses, they placed an order on October 15th, for an artificial Christmas tree and scented ornamentsAt the time of purchase, the customer's tree came with a 3-Year Limited Light Warranty and . "Balsam Hill is Home of the Most Realistic Artificial Christmas. or. Balsam Hill warrants this tree to be free from defects for a period of 10-years and the lights to be free from defects for a period of five years. I had multiple interactions with customer service on the phone regarding my 2 orders. The 2 sets of gloves for shaping were perfect. Second was a complaint would have a scam or services or just assembling the complaints get it arrived as the sidewalk after. It is no longer under warranty. Customer Service: +35 321 482 4310 . Balsam Hill on Twitter Hello fluffymovie We understand. Contacts . YOU SEND A PRE-LIT TREE IN 2 DAYS AND IT ARRIVES NOT WORKING! ! How do I subscribe to your email list? We did not receive an email. I have purchased in the past and Balsam Hill will be my go to in the future. Read 1 more review about Balsam Hill. "While Balsam Brands operates a year-round customer care team, we scale our staff to 15 times its usual size during our three-week Christmas sales peak. Contacts . Today at 8:00 AM. Beware buyers, unless you can view in person exactly what you are purchasing, don't waste your money on poor quality Balsam Hill Christmas trees. Press alt + / to open this menu. LA. See more of Balsam Hill on Facebook. The item arrived "thrown" in my driveway, not signed for and upon plugging it in 1 day after delivery, the lights on one part of the tree were faulty. Balsam Hill - Terrible customer service On Nov 4 2020 I purchased a 9' Sugar frosted light up Christmas tree from Balsam Hill for $822.83, I set up the tree the day of delivery and section#3 did not light up. Slim profile Christmas tree stands 6.5 feet tall and 45 inches in diameter, a wonderful pencil Christmas tree for homes, apartments, living rooms, entryways, and small spaces. Verified customer This is a nightmare of a company to deal with. We had such a terrible customer service experience with BH when buying the original tree that we want nothing to do with them going forward!! Advertisements. Balsam Hill. . UK Toll free. How do I unsubscribe from your email list? Free Delivery. Q&A . Create cherished holiday traditions and heartfelt new memories with artificial trees, foliage and decor from Balsam Hill. Shipping and delivery was prompt. $269.00. Balsam Hill's response was "sorry for the untimely issue but your warranty has expired". On July 17th I got an email asking me to rate my recent purchase of my tree. . Balsam Hill Trees - Bad Quality & No Customer Service - 12' VERMONT SPRUCE This is a nightmare of a company to deal with. Common Balsamhill.com Issues Reported by GetHuman Users, Last 6 Months. Balsam Hill Trees — Bad Quality & No Customer Service. This review was posted by a verified customer. Balsam Hill's customer service is efficient, educated, and - most of all - FRIENDLY! Check out what 13,824 people have written so far, and share your own experience. Unfortunately the quality is now substandard. Read customer reviews and common Questions and Answers for Tree Classics by Balsam Hill Part #: 2808482 on this page. Our award-winning, ultra-realistic Christmas trees have graced the stage of popular TV shows including Ellen and Oprah. Facebook. Email or phone: Password: Forgot account? Jump to. How do I unsubscribe from your catalog? Forgot account? Tis the season for big savings! I barely ever write reviews on these sites, but the backend ordering/ shipping processes and inability of customer services to do anything about it was so infuriating that I felt compelled to. Find helpful customer reviews and review ratings for Balsam Hill 'Traditional' Artificial Christmas Tree | Amazon Exclusive Vancouver Spruce - 6 Feet | Unlit | Includes Stand, Storage Bag, Fluffing Gloves at Amazon.com. Balsam Hill Uk Contact Information . Very plastic looking. As the customer's Colorado Mountain Spruce Tree is covered under warranty, we advised the customer that we would send out a replacement receiver. As of February 20, 2015, I have yet to . Customer service was prompt but offered no option, and to return cost was excessive. . Balsam Hill Uk Contact Information . D-26766038 & D-26766036/H-020428348 & H-020387705. One was a Christmas tree I wanted to exchange for the next size up and a tree stand that did not fit the dimensions I needed. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Get Quote. Yesterday the customer service representative told me I could get master bulbs at radioshack.com (nope!) 1,952 people have already reviewed Balsam Hill UK. US. GET IN TOUCH WITH A BALSAM HILL BUSINESS EXPERT TODAY. | Read 121-140 Reviews out of 11,776 Balsam Hill Christmas Tree Company Hours of Operation Primary Business Management Mr. Thomas Harman, CEO Ms. Katie Ford, Manager Mr. Bernie Leas, Vice President of Operations Contact Information. Initial Consumer Rebuttal /* (3000, 7, 2014/12/29) */. Balsam Hill is dedicated to providing exceptional customer service. (The consumer indicated he/she DID NOT accept the response from the business.) 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